Chatbot platform, Enterprise AI chatbot ServiceDesk Plus In short, with the use of ODA small, simple bots can be build as well as more demanding, complex bots. They equip enterprises with a more sophisticated technology to interact with their employees internally and customers externally. It ultimately helps them facilitate faster, more efficient customer interactions while […]

Chatbots: When To Use NLP & When To Use NLU Medium Natural Language Processing(NLP) is a subset of Artificial intelligence which involves communication between a human and a machine using a natural language than a coded or byte language. It provides the ability to give instructions to machines in a more easy and efficient manner. […]